Artificial intelligence (AI) may sound a little bit too abstract and yet, we are already applying the technology in our day-to-day lives whether we are aware of it or not.
Wondering what AI technology we probably use on a daily basis?
In this post, we list the top eight examples of artificial intelligence technology in everyday life.
1. Speech Recognition
Speech recognition is the ability of a computer to convert human speech into a format that a computer can understand. Speech recognition identifies spoken words and converts them into text.
It is this technology that enables us to give voice commands, play our favorite songs, check the whether or place an order without typing anything. Speech recognition has a number of benefits in everyday use such as:
- Faster communication
- Aids users with hearing and visual impairments
2. Facial Recognition
Artificial Intelligence enables facial recognition, which in turn, allows us to unlock our phones with a face ID. This is a function many of us use to unlock our devices as it provides greater security compared to other methods.
The algorithm scans our face and captures an image. It then compares the scan of our face it has stored and determines whether it is really us trying to unlock a phone.
3. Virtual Agents
Virtual agents have transformed customer service. We community with AI-powered agents as we do with humans. There are several types of virtual agents including:
When you’re browning a website, you have probably noticed how a small chat window pops up asking if you need any help. This is AI at work. We can ask questions about a product/service and the chatbot will provide instant answers.
Initially, chatbots were text-based and all the answers and questions were built in. However, with new AI technology, chatbots are becoming more sophisticated and more able to imitate human interaction thanks to natural language processing.
Conversational AI bots such as iPhone’s Siri, Amazon’s Alexa, and Google Assistant have become indispensable in everyday use. Built thanks to machine learning and natural language processing, these systems can imitate human conversations.
We can give any type of voice commands to these conversational bots and they will provide an answer. For example, we can ask the bot to play our favorite music, tell us where the nearest pizza restaurant is, ask about the weather, etc.
Interactive Voice Response
Interactive Voice Response (IVR) is a system that interacts with callers, collects information, and reroutes the caller to the right department.
These are typically used by large companies and call centers to guide the caller to the right department based on the choices they make whether it’s technical support, billing or talking to a human agent.
4. Smart Home Devices
AI advancements have led to so-called smart devices and even smart homes. For example, we have smart thermostats that can identify our heating/cooling preferences and adjust the temperature accordingly right before we arrive home.
There are also smart refrigerators capable of creating shopping lists for us based on the items we no longer have in our refrigerators. The best part is that these smart appliances can be controlled remotely so there is even an option to check what’s inside your refrigerator while you’re at the store shopping for food.
An array of AI technologies are used in the banking and finance sector to increase security as well as convenience. In fact, a report by Business Insider says that by 2023, banks will save about $447 billion by incorporating AI applications.
Here are examples of AI technologies in banking:
Artificial intelligence helps banks increase security and detect fraud in online transactions.The systems monitor and analyze a bank user’s spending habits and can quickly identify suspicious or fraudulent activities.
Loan and Credit Decision
AI also helps banks make more informed loan and credit decisions. AI-powered systems significantly speed up the process of evaluating whether someone is eligible for a loan or credit while also reducing human errors.
These systems automate routine tasks, process large volumes of data, and make accurate assessments.
Many of us use online banking now and e-payments to do shopping or pay our bills. It is AI technologies enable us to do so safely as it allows only authorized payments to go through.
6. Streaming Services
AI is widely used in entertainment, whether you’re aware of it or not. Music and video streaming services such as all apply AI in making predictions about what you would like to watch or listen to in order to make personalized suggestions for you.
Examples of streaming services that use AI include:
For example, Netflix uses artificial intelligence and machine learning to make recommendations. The algorithm analyzes a user’s previous activity and uses a content rating system to recommend what shows you would enjoy watching.
7. Google Navigation
Another example of AI technology in everyday life is Google’s navigation system.
Google Maps is the best examples of how AI and machine learning are used to help us when commuting. Not only can it learn about your everyday work commute and alert you of any traffic slowdowns but it can also factor in the weather conditions and identify delays.
Vehicle rentals such as Uber and Lyft that many of us use also operate thanks to AI technology.
These ride sharing apps use AI to improve customer experience.
Uber has implemented a One-Click Chat to enable users to get smart, personalized responses. A user’s question is automatically sent to Uber’s machine learning platform and thanks to natural language processing, makes predictions about possible intent and sends four answers to the Uber driver who can now respond to the client with a simple click.
Wrapping Up On AI Technology
As you can see, AI is already deeply rooted in our daily lives. Whether it’s using the technology to unlock our phones, applying for a loan, or browsing Netflix to find a new movie to watch, we rely on AI knowingly or unknowingly.
Examples of AI technology in everyday life include:
- Speech recognition
- Facial recognition
- Virtual agents
- Smart home devices
- Streaming services
- Google Navigation
With the fast advancement of AI, it is likely we will see even more of the technologies used in our daily lives.